Return Policy

Zelo™ Return Policy

At Zelo™, we care about your experience. If you're not satisfied with your purchase, we’re here to make it right.

Return & Replacement Eligibility:

You may request a return or replacement within 7 days of receiving your order.

Items must be unused, in original packaging, and in the same condition as received.

Damaged or Defective Products:

If your item arrives damaged, faulty, or not working, we’ll replace it free of charge within 7 days of delivery.
Please report the issue within 24 hours with clear photos or a video of the product.

How to Request a Return or Replacement:

Contact us at thezelo.shop@gmail.com or WhatsApp +92-333-5514724

Share your order number, issue details, and images/video

Our team will verify and arrange a return, refund, or replacement